MEMBER ASSOCIATE

ORANGETHEORY FITNESS | FEBRUARY 2019 - PRESENT

• Design posters, event tickets, and social graphics 

• Measure KPIs to ensure targets are met and sales goals are achieved/succeeded

• Build lasting relationships with members, prospects, and the community

• Provide studio presentations and orientations for new and prospective members

• Operate email systems and phone lines to coordinate incoming and outgoing communications

• Participate in meetings to drive lead generation strategies and plan future promotions and events

SOCIAL MEDIA MANAGER & PHOTOGRAPHER

FOREVERHERTZ | OCTOBER 2018 - PRESENT

• Manage and create photographical content for all social media platforms

• Develop, document, and implement social media strategies to increase brand awareness and engagement

• Coordinate paid ad campaigns on Instagram and Facebook

• Set up and style product shots including selecting props and lighting, conduct off-location editorial photoshoots

• Shoot high-quality, visually interesting photos that are in line with brand image

FOREVERHERTZ

MOTIVATOR - CUSTOMER SERVICE REPRESENTATIVE

GOODLIFE FITNESS | JANUARY 2018 - MARCH 2020

• Create a positive and non-judgmental environment where members can feel motivated to meet their fitness goals

• Handle member questions and concerns, share knowledge of classes, programs, and services,  book appointments and manage member accounts

• Ensure a clean and member focused club environment, conduct tests to confirm cleanliness and safety in pool and spa

• Perform closing procedures, assess all fitness machines, equipment, and technology to assure everything is in working order